We received your return request.

We have sent a confirmation email to You just have to follow these instructions for a correct return procedure.
Return Number:

1) Place the product in sturdy packaging, insert the packing slip and wait for the courier.

2) The courier will collect the parcel on the day and in the time slot you previously selected.

3) Our staff will check the condition of the items and confirm your exchange and return requests.

4) For returns, you will receive a refund via the selected payment method.

For exchanges, the new product will be sent to your chosen address.

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  • follow your orders and returns more easily
  • make purchases more quickly by saving your address(es)
  • save your favourite items in the Wishlist
Marina Rinaldi may use my information, including any that may be acquired during any future purchases and contacts (e.g. participation in events, use of customer services or surveys), directly or with the assistance of affiliated companies and/or its partners acting in accordance with its instructions, for the purpose of:
  • a) sending me (by post, email, SMS, MMS, telephone and other digital communication channels) newsletters, event invitations, surveys and market research, commercial and advertising communications, promotions, discounts and information about other initiatives regarding its products and services that may be of interest to me, based on the preferences expressed during purchases or visits to its websites;
    I would like to receive personalized communications.
  • b) sending me the above-mentioned communications (by post, email, SMS, MMS, telephone and other digital communication channels) without personalising them.
    I do not wish to receive personalized communications.